Find answers to frequently asked questions and get support

Specify your transfer points, date and number of passengers using the search form on our home page. View the available options and choose the one that suits you best. Complete your reservation with secure payment.
You can cancel free of charge up to 24 hours before the transfer date. If less than 24 hours are available, cancellation fees may apply.
We accept secure payment methods such as credit card, debit card, PayPal and bank transfer. All payments are protected by SSL encryption.
The driver will be waiting for you at the designated meeting point. We usually meet at the airport terminal exit or in the hotel lobby. The driver will hold a sign with your name on it.
Transfer time varies depending on distance and traffic conditions. Generally, it takes 20-45 minutes from the airport to the city center, and intercity transfers take 1-4 hours.
Yes, we provide child seat service. Simply specify the child's age when booking. We provide vehicles equipped with appropriate safety equipment.