Help Center

Find answers to frequently asked questions and get support

General Questions

General information about airport transfers and frequently asked questions

Booking

Help with making, changing and canceling reservations

Payment

Information about payment methods, security and billing

Transfer Service

Details about vehicle types, drivers and transfer process

Destinations

Transfer services in different countries and cities

Customer Support

24/7 customer support and contact information

Frequently Asked Questions

How can I book an airport transfer?

Use the search form on our homepage to specify your transfer points, date and number of passengers. View available options and choose the one that suits you best. Complete your booking with secure payment.

How far in advance can I cancel my reservation?

You can cancel free of charge up to 24 hours before the transfer date. If less than 24 hours remain, cancellation fees may apply.

What payment methods do you accept?

We accept secure payment methods such as credit card, debit card, PayPal and bank transfer. All payments are protected with SSL encryption.

Where will the driver meet me?

The driver will be waiting for you at the specified meeting point. Usually we meet at the terminal exit at the airport or in the hotel lobby. The driver will hold a sign with your name.

How long does the transfer take?

Transfer time varies depending on distance and traffic conditions. Usually 20-45 minutes from airport to city center, intercity transfers take 1-4 hours.

Can you provide child seats?

Yes, we provide child seat service. It is sufficient to specify the child's age during reservation. We provide vehicles equipped with appropriate safety equipment.